TERRIBLE BEWARE!!! Especially if you have to deal JIM!!! He is The rudest individual that we have dealt with EVER!!. You would think owning A business and working with senior citizens on a regular basis that he would have empathy and patience! JIM is a tyrant, disrespectful, RUDE and arrogant !!! HE ROLLS HIS EYES on a regular basis when you ask him questions or just in general! I'm assuming he doesn't have a lot of reviews as he mostly works with seniors.So on behalf of my 80-year-old mother I am writing this review! After she came home and explain to me the situation I was mortified angry and hurt with her treatment from this man!!!!Also when you ask the front desk numerous times not to book you with Jim and they keep doing it you have to wonder about them as well!! And never mind his wife who always works there and also has terrible terrible customer service. Everyone deserves better treatment than this so please be aware and go somewhere else!!!! JIM you can't get away with treating your customers this way and now the world knows. We had to rate this one star in order to write the review because it would be zero
I have been hearing impaired all my life, requiring the use of hearing devices in my early twenties (a few decades have since passed). I have a condition that is progressive and my type of hearing loss is VERY hard to fit hearing devices specific to digital products which is now mainstream by all the manufacturers. I have been taken cared of by the Chattens Better Hearing team for what seems to be forever, coming to them from a previous device provider that I was simply a dollar sign to them. From DAY ONE I have been received by gracious, VERY patient and knowledgeable team members. During the days of Analogue devices, I have had MANY aids as my hearing loss progressed and with each product this team provided ultimate customer service and care. Now that Digital is the only product produced by the manufacturing companies - the Chattens' team have been nothing but helpful, diligent, patient and VERY determined to help me hear and hear better - they have gone above and beyond for me and for that I am grateful. I would recommend Chattens Better Hearing Service and their team without hesitation. I consider myself a very satisfied and THANKFUL client......Sue K.
Louie has been my go to man for Hearing Aids and supplies since the age of 4. The office is friendly and the front staff have always been first class. The pricing is very fair and servicing prompt. I have seen them work with the hard of hearing elderly and with kids....we would not give our business to anyone else. I now come all the way from Toronto for Chatten's!!! Oh yes and they always have cookies out!!!
Great Service. Really above and beyond what you would expect. Jim was good in helping me find the right fit for my hearing condition. recommend to anyone.
Chatten's Better Hearing Service is a Canadian Hospital based in Oshawa, Ontario. Chatten's Better Hearing Service is located at 340 King St W, Oshawa, ON L1J 2J9, Canada.
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