Great services shalon is amazing. Highly recommended!!
After being in 5 of my freinds wedding parties, all of which we went to Labelle Salon & Spa for it was finally my turn. I couldn't have even considered going to another place. As was tradition with all the other weddings we in a few days before my wedding and have a group spa day. We all had manicures, pedicures and massages. The staff was so welcoming. They served us herbal teas and cookies. The day of the wedding we booked the wedding package that included breakfast. Again the staff was great. They made sure that everyone was fed and comfortable. Our hair and makeup was terrific. They even put a little makeup on the flower girls free of charge. The staff just makes you feel like old friends. We all received tons of compliments on our hair and makeup all night. Thank you Labelle for helping make our day perfect!!!!
I thought I had misplaced my gift certificate but I had the receipt and the date and their name stamped on it, plus they had it on their file. They told me they wouldn't honour my certificate unless I gave it to them with the 4 digit number. I seriously doubt they take down the information of the certificate but fail to record the 4 digit number. The manager was so snippy and unhelpful that I eventually just hung up on her before she got too wound up. Well, I found the certificate and went for my appointment. The place is old, the paint job isn't very nice, wasn't impressed. The masseuse, Petra was a gem, she did an amazing job, loved her! The peducure was by another girl, very nice too, but she put the polish on my toenails while there was still oil on them and the polish just peeled off in chunks within a few hours. I paid $160.00 for a 45 minute massage and a pedicure. A lot more than other spas in the Oshawa area. Overpriced, not impressed by the experience, won't be back and won't recommend it.
I booked with them for my wedding thinking that they were a good option and really close to my house. However, after doing research and after booking I found out they won't come to me for my wedding I have to go to them. Not to mention following my research I realized how truly over priced they are especially for how little you get. Plus, I had no choice but to crunch numbers the weeks leading up to my wedding so I called with over 6 weeks notice and they refuse to give me my deposit back due to "high demand" for that day, (a Friday morning?) I thought that was quite inconsiderate considering how much notice I gave them, and considering the size of the deposit, so I won't ever be returning there nor recommending.
My 6 year old son went to Labelle Salon to get a hairstyle. My wife had good experiences there over the eyars, and we needed more than a haircut. Somehow it got lost in translation the type of style we were after and he received something other than we were after. ( I called and made the appointment with someone other than the person who did the haircut took the call and instructions, then my wife ended up taking our son because i got busy and she wanted her haircut there too, she went with our three year old daughter as well - so she had her hands full).I called on Monday and while the call seemed abrupt, the stylist who took the call explained briefly they were very busy but coudld fit us in in about an hour...So i agreed.We arrived 5 minutes early and i met the stylist, she explained she wasn't made fully aware at the time of the cut, I asked her if there was something we could do to improve what we were concerned with and come closer to what he needs.She said she could oblige. and she did.at all times she was sensitive in front of our child so as not to make him feel self conscious, he smiled the whole time , liked his newer haircut and the experience.She turned his hair into something else in about 5 to ten minutes and I was impressed with that, saying that it will also grow in to what we were after, my son was impressed with the razor comb and other tools she used and asked and she explained it to him.I was so satisfied with the work she did I offered to pay and she refused.I thanked her and talked with her briefly letting her know that we would come again - After market service and standing behind their work and genuine care for customer satisfaction is getting rarer in this world but you can still find it at Labelle's Salon and Spa
Labelle Salon & Spa is a Canadian Hair Care based in Oshawa, Ontario. Labelle Salon & Spa is located at 731 King St W, Oshawa, ON L1J 2L2, Canada.
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