7
2610 Simcoe St N, Oshawa, ON L1H 7K4, Canada
Oshawa, Ontario L1H 7K4
+19059633335

Would not recommend the owners are cheap having 1 person work during peak time and taking forever and the employee does the in-store ordering first and if you pay at cash several others orders will be done before you, be prepared to wait 30mins for 1 drink

It was a great experience to visit this place. Very accommodating and they have a best customer service that exceeds our expectations. Highly recommended this place, especially this branch

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ If I could rate Chatime Simcoe 10 out of 5 stars, I certainly would. The quality of their bubble tea is exceptional, and the staff are consistently knowledgeable, courteous, and professional. I highly recommend Chatime Simcoe to anyone seeking excellent beverages and outstanding customer service.

I always order a pearl milk tea/ roasted milk tea and it’s so weird I can neveeeeeer taste any tea in my drink at THIS specific location. It just taste like sweet flavored milk Something is off they’re definitely not making the drinks accurately. I hope this review is seen and they go over some training again just to resolve this issue

ordered brown sugar pearls, received regular pearls since the taste of the tapioca was rllly bland, tasted nothing like brown sugar pearls. Called store, and Staff didnt know how to deal with issue, so we waited for the manager. then staffed called us back, told us that we were WRONG since the manager checked the camera on how the drink was made and they were sure that they put the brown sugar tapioca in, and the customer was wrong in the taste. Then the staff said that since we ordered the drink w no sugar, thats y the tapioca was bland. Im like . the brown sugar pearls is made separately mixed w brown sugar, and the drink itself can be added w extra sugar or the sugar of the drink can be adjusted since the drink has a separate sugar level set. You cant blame like that. since we made an order on ubereats, the staff told us to get the refund from uber. REALLY BAD CUSTOMER SERVICE, esp on BLAMING CUSTOMERS. SLOW IN RESPONSE. staff were not trained properly on how to handle w complaints and customer. EXTREMELY Disappointed.

Best Chatime I have ever been to! The staff was so sweet and helpful. Usually, the Chatimes I go to I'm not greeted and the service is basic- which is okay but this location was just the best. Overall, it was very clean and welcoming!

I visited around 5 PM and they had only one person servicing all customers and took me over 30 minutes waiting for 2 drinks. Please keep 3 people there specially afternoon. That's not fair for employees and for customers.

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Chatime Bubble Tea — Bubble tea store in Oshawa

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Chatime Bubble Tea

Bubble tea store at 2610 Simcoe St N, Oshawa, ON L1H 7K4, Canada. Here you will find detailed information about Chatime Bubble Tea: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    12–10:30 PM:
  • Monday
    12–10:30 PM:
  • Tuesday
    12–10:30 PM:
  • Wednesday
    12–10:30 PM:
  • Thursday
    12–10:30 PM:
  • Friday
    12–11:30 PM:
  • Saturday
    12–11:30 PM:

Rating

3
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
2610 Simcoe St N, Oshawa, ON L1H 7K4, Canada.
City:
Oshawa
Phone:
Postcode:
L1H 7K4

About Chatime Bubble Tea

Chatime Bubble Tea is a Canadian Bubble tea store based in Oshawa, Ontario. Chatime Bubble Tea is located at 2610 Simcoe St N, Oshawa, ON L1H 7K4, Canada.


Please contact with Chatime Bubble Tea using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Chatime Bubble Tea opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Chatime Bubble Tea

  • Shystar J
    Added 2025.12.06
    Would not recommend the owners are cheap having 1 person work during peak time and taking forever and the employee does the in-store ordering first and if you pay at cash several others orders will be done before you, be prepared to wait 30mins for 1 drink
  • Prince Rainier Rayray
    Added 2025.10.24
    It was a great experience to visit this place. Very accommodating and they have a best customer service that exceeds our expectations. Highly recommended this place, especially this branch
  • Enicka “Enicka” Rayray
    Added 2025.10.24
    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ If I could rate Chatime Simcoe 10 out of 5 stars, I certainly would. The quality of their bubble tea is exceptional, and the staff are consistently knowledgeable, courteous, and professional. I highly recommend Chatime Simcoe to anyone seeking excellent beverages and outstanding customer service.
  • nabia niazi
    Added 2025.09.19
    I always order a pearl milk tea/ roasted milk tea and it’s so weird I can neveeeeeer taste any tea in my drink at THIS specific location. It just taste like sweet flavored milk Something is off they’re definitely not making the drinks accurately. I hope this review is seen and they go over some training again just to resolve this issue
  • Thảo Thị Thạch Hoàng
    Added 2024.10.29
    ordered brown sugar pearls, received regular pearls since the taste of the tapioca was rllly bland, tasted nothing like brown sugar pearls. Called store, and Staff didnt know how to deal with issue, so we waited for the manager. then staffed called us back, told us that we were WRONG since the manager checked the camera on how the drink was made and they were sure that they put the brown sugar tapioca in, and the customer was wrong in the taste. Then the staff said that since we ordered the drink w no sugar, thats y the tapioca was bland. Im like . the brown sugar pearls is made separately mixed w brown sugar, and the drink itself can be added w extra sugar or the sugar of the drink can be adjusted since the drink has a separate sugar level set. You cant blame like that. since we made an order on ubereats, the staff told us to get the refund from uber. REALLY BAD CUSTOMER SERVICE, esp on BLAMING CUSTOMERS. SLOW IN RESPONSE. staff were not trained properly on how to handle w complaints and customer. EXTREMELY Disappointed.
  • By owner
    Added 2024.10.30
    Hi Thảo, We are sorry to hear about your experience with our team! We’d be happy to look into your experience and assist you further! Please reach out to us at [email protected] regarding the experience you encountered, along with the date and time of your visit. Thank you!
  • Logan
    Added 2023.07.21
    Best Chatime I have ever been to! The staff was so sweet and helpful. Usually, the Chatimes I go to I'm not greeted and the service is basic- which is okay but this location was just the best. Overall, it was very clean and welcoming!
  • By owner
    Added 2023.07.26
    Hi, Bigboibruvv. Your feedback is highly appreciated. Thank you for the review!
  • Mohamad El-Sibai (Moe)
    Added 2023.01.14
    I visited around 5 PM and they had only one person servicing all customers and took me over 30 minutes waiting for 2 drinks. Please keep 3 people there specially afternoon. That's not fair for employees and for customers.
  • By owner
    Added 2023.04.25
    Hi, M.. We appreciate the rating, and are glad we could provide you with a positive experience!
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