Absolutely appalled by the service I got today. Went in to purchase an engagement ring and from the moment I got in the (to not sound predjudice) short Asian man took me as a joke. Asked to see a ring priced at 11k and after my third time asking to see the piece I got the impression that he figured I wasnt going to buy anything and wasnt going to show me the ring. He talked to me as if I was lower than him. Too be fair I am a 23 year old guy and I was dressed in what the old would say street clothes but that being said a good salesman knows to never judge a book by its cover (as Ive worked in sales and now run a business)Jokes on this guy however because I went to peoples and ordered a 9500$ rose gold engagement ring, and revived a card for a discount on my next purchase. Absolutely horrible service. Would never return. Hopefully that Asian dude reads this and sighs over the commission he just lost.
Purchased wifes wedding rings from Oshawa location. It was a terrible experience. Dates of when the rings were coming in werent correct. I bought a wedding band and engagement ring set and the band wasnt there at the time, which was fine. Engagement ring sent out to get sized and was supposed to come back with the band. When I went to pick up the engagement ring, there was no band and they questioned if there was supposed to be a band. Good thing I always bring all my paperwork with me. When the band did eventually come in, it was the wrong band. The diamonds did not match up with the engagement, there were not enough. The ring needed to be re-sent out for sizing, and we were told it would be 2 to 3 weeks. I called two weeks later, to get an update. I was told that it was still sitting in one of the employees boxes waiting to go out. I felt it was warranted to make a complaint about the issues we were having, and no one wanted to take responsibility. If it wasnt for my wife loving the ring, I would have taken it back so I didnt have to deal with all of the nonsense anymore. I voiced this to the manager there. I didnt Feel as though she cared, herself and the assistant manager Ryan were also the main two people were dealt with. If management acts this way, its hard to expect any better from staff. That is why I have decided to review this.With this being said, and keeping the ring, We went to the Pickering Michael Hill. We have had a pleasurable experience there.
Great...love the sales staff... friendly and helpful
They are expensive and the the ladies who I delt with tried to keep my left over gold from my sizing of my ring. Would not deal with them again
The prices are ok (jewellery is overprice for what it is anyway). If you ask for some kind of a discount prepare yourself for dirty looks. They don't seem to understand some people are gonna want the best price they can get, no matter how cheap or expensive the item is.I'm just gonna to one of the many other jewellery stores in the mall from now on, Michael Hill doesn't deserve my time or money.
Michael Hill Oshawa Centre is a Canadian Jewelry Store based in Oshawa, Ontario. Michael Hill Oshawa Centre is located at 419 King St W #2480, Oshawa, ON L1J 2K5, Canada.
Please contact with Michael Hill Oshawa Centre using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Michael Hill Oshawa Centre opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Jewelry Store in Oshawa
You Might Also Consider