Yesterday I visited this browns, Wasn’t planning to purchase anything I just wanted to get some ideas. And I started having a conversation with one of the staff named Archie, Such a fantastic Sales person and a nice Individual. Although I told him I’m not gonna buy anything, he spent around 20 minutes explaining all the questions that I hade very patiently. And even he brought the shoes for me to try even though I told him I’m not gonna buy anything today, he said just try them to get a better feeling of them. I was very surprised because I shop a lot and usually, I get treated different when I tell them I’m not gonna buy anything I just have some questions. Very, very pleasant experience i have never seen a salesperson that knowledgable about Shoes. And even after the 20 minutes that I tried around 10 Shoes and I didn’t end up getting anything he told me “Whenever you planned to purchase any of these shoes, please come back here, I’ll be happy to take care of you anytime”. Such a professional individual he gave me his business card too!, absolutely enjoyed my time definitely would come back for him.
Natasha the assistant store manager was so kind. I came in with issues from an online order, and her customer service was fantastic. The shoes I ordered were old out but she helped me find the second best option and was very helpful with the exchange.
Prices were as expected, but they gave me 25% off a 2nd pair that was already on sale. The manager was surprisingly helpful. My size wasn't available in the color I wanted so he ordered it and said he'll ship it to my house. So I went home with the sale pair and the other pair I'll get in a couple days. The manager gave me his card and told me to call him if anything comes up. It's hard to find good customer service but this was a pretty nice experience
I was there today and was a man maneger he was rude and definitely didn’t want to help us out. Ask him about the discount and he was definitely not nice at all. Never going there again That’s not a customer service;(
Tammy is the best manager I've ever dealt with. Her staff is amazing!! Super friendly & helpful!! They understands what it means to keep a customer happy ....& that it creates repeat business....without a doubt!!
Browns is a Canadian Shoe Store based in Oshawa, Ontario. Browns is located at 419 King St W, Oshawa, ON L1J 2K5, Canada.
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