Had given my IPhone 13 Pro to them to fix for over 2 weeks. After a lot of phone calls and follow up’s finally got my phone back today late night, now will take it to an authorized iPhone dealer to fix it. I hope nothing is missing from inside and it can be fixed by a professional. Never give them your phone as they are very unreliable, unprofessional and unorganized. They will never return your calls or give any sort of feedback on your repair. I left many messages and called them a lot of times after giving them my phone, they never updated neither returned my phone calls or messages. They kept changing their diagnostic about my phone as to buy more time always. Met with 3 different ppl at different times and none was satisfactory. Gave me a lot of inconvenience, literally forced them to give me back my phone as too much inconvenience caused by them to me made me change my mind to have them fix my phone, not to mention they kept on increasing price. I don’t mind waiting to get my phone fixed but at least keep me posted and return my calls and don’t make me come to your shop just to find out what’s happening with my phone while I am working even after telling them that I am busy and can’t come during my work hours. But they didn’t care and almost never picked up or returned my calls. Is not that they are always very busy, whenever I went to their shop saw them non occupied or hardly having a customer. Part 2 of my experience: least expected this in my post above but came true - Alert!! Beware of Scammers & Fraudsters- Went to Hi-Tech Communication at 300 Taunton Rd East to have my untouched unopened(never had repairs done on it before - 2 years old phone with expired warranty) IPhone 13pro Max repaired(Display Problem) - After 2 weeks of chase, no update, no phone calls being returned, leaving voice messages and visiting them twice during work hours got my phone back 10pm. Shop said initially they thought it was a display problem but it’s needs a motherboard replaced. Took my phone to Apple Store to repair, was SHOCKED to know after seeing their report and pictures that my iPhone has a third party display and motherboard faulty and would cost me $800 for repairs. Hi-Tech took out my Iphone Original Display and replaced with a third party display and made my phone even worse for repairs and then returned my phone after chase. Called Hi-Tech and they hang up on me and not listening to what problems I had encountered. Called up police they said it’s a civil matter. Now speaking to lawyers(You all know how costly, inconvenient and time consuming this all can get). This is so upsetting and saddening knowing I am helpless and vulnerable at the hands of these scammers and there isn’t much I can do. I had contacted Hi-Tech Communications on 11th June and send proof of report from Apple and pictures to them via text and WhatsApp - as always they turned a blind eye on me and hang up(the owner). Spoke with the worker and owner. Worker refused to listen and talk to me and asked me to call the owner. Anyone has a solution to my problem please advise. Please repost this to as many social media platforms and groups to cause awareness. Stay away from Hi-Tech Communication. Thank you.
They ruined mine and my friends phone the were rude, I had to go and get my phone fixed somewhere else and they ruined my friends phone so much that she had to get a new one.
My friend had her iPhone 11 fixed here and the same day she got it back it kept powering off and the screen kept randomly tapping eventually the iPhone locked because of it and when we went back and told them what had happend they completely dismissed any of the problems that we were talking about and told us we needed to give them 80 dollars to fix the back bottom right corner that had nothing to do with it then refused to take any responsibility for not fixing the phone properly the first time then they started acting like we were lying and never came in we told them that we could unlock the iphone to and they still refused to even lower the price.
Terrible service. Brought my phone in for repair a month ago. I was promised several times they'd call with an update but never once did they provide an update without me having to call or physically go to location. Still not fixed, I went to pick up my phone and take it elsewhere for repair - he told me it was not at the shop. 1 week later, still no updates, I went to pick it up again. Nobody was at the store. 1 month later, I still don't have my phone and it's never been fixed. I can't speak on behalf of everyone but in my experience, this was a huge waste of my time.
I will probably have to return here because they do have an extensive collection of phone , tablets covers and protection. they also do phone and repairs etc.
Knowledgeable in their work, and the price was exceptional too. I already had my iPad mini screen replaced by once before by another company and it cracked the second day after receiving it back, so now I had to replace it again and found Hi-Tech Communications. I called the store to asked the guy if he can do it while I wait for it to be fixed, he said “it’s not a good idea because the glue needs to dry and set, so it’s better to leave it for a couple of days or the screen can pop off and/or crack”! So then I remembered what happened to the iPad from the other repair shop a couple of years back and realized he’s telling the truth :-)! So I went straight there to get my iPad fixed because he seemed to be honest. I’ll pick it up tomorrow, but for now I give 5 stars for honesty and friendly service!
Useless.. said they had a battery In stock went and they had nothing and proceeded to tell me he was wrong and that I said a case never again rude and ignorant and try to play you for a fool
Hi-Tech Communication is a Canadian Cell phone store based in Oshawa, Ontario. Hi-Tech Communication is located at 300 Taunton Rd E Unit no. 9, Oshawa, ON L1G 7T4, Canada.
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