Haris was amazing helping my partner and I get his phone bundled to my line, and getting us internet and it saved us a ton of money the way he was able to do things, plus he was super friendly the whole time, and so was his coworker Shelby. Thanks so much guys!
Staff did a great job of helping me despite my own confusion with the options for plans. Staff broke it down for comparison and explained everything so I could understand how it would work and I could change my plan if need be ! Thank you so much for having patience with me :)
DO NOT GET KOODO. the service map is a lie. I only have 1 bar of data and i’m sitting outside, the map is shows i should have high speed connection. this is very disappointing i can’t load anything. :(
Always fantastic service! Recently, I went in to buy a new SIM card and walked out with a brand new phone for a great price! Thank you to Jack, Carter, and Brennan!
Thanks to Carter for his knowledge, proactive troubleshooting and patience in dealing with what seemed like endless hurdles trying to get my son’s phone set up. Great customer service is hard to find, so Carter deserves this acknowledgement. Thanks for you help, Carter. Your go-getter attitude and service-minded mentality will take you far!
When in this morning because my phone broke. Had Jadan help me. He was super helpful, he took the time to get me set up with a new plan and the best deals possible. All while transferring my info from my old phone to the new one 100gb of data with less then 10% battery life. Thanks to him all my pictures were saved and are now safe. He deserves a raise.
So very rude. Refused to help me. Not worth one star. Talk about lack of evolution. Was there training at all? Nasty for no reason. Lazy, just wanted to pass the buck and not do his job. Maybe he doesn’t know how, I’m sure. WOW
Koodo Shop is a Canadian Cell phone store based in Oshawa, Ontario. Koodo Shop is located at 419 King St W Unit T7, Oshawa, ON L1J 2K5, Canada.
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